Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if your order has already been shipped.

Which payment methods are accepted in the Online Shop?

We accept various payment methods such as Zelle, Cash App, Western Union and Bitcoins. We recommend using cryptocurrencies for payments as they provide enhanced security and anonymity.

What is delivery duration

The delivery time for our products depends on the customer’s chosen shipping option and destination. We provide two types of delivery services: Express, which guarantees next day delivery, and Flat/regular, which takes approximately 3-4 days for the items to arrive.

How secure is shopping in the Online Shop? Is my data protected?

Our discreet and secure payment process ensures client safety, while our expertly packed packages are delivered without the need for a signature.

What happens after ordering?

Once you have made a purchase, an email will be sent to you with instructions on how to securely make your payment. Once your payment has been successfully processed and confirmed, you can anticipate receiving the tracking information for your package within a timeframe of 1-2 hours.

Do you offer free shipping?

We occasionally offer free shipping promotions for specific products or order amounts.